Joe McGhee

Bachelor of Science in Commerce and Business Administration — General Business Major, Finance Minor

• Built a recruiting firm connecting growing companies with strong sales professionals
• Own sourcing, candidate evaluation, and client partnerships end to end

• Design and build fully custom websites for brands that want a premium digital presence
• Manage client engagements from initial strategy through design, development, and launch

• Maintaining a high level of customer service
• Communicating effectively with customers and team members
• Helping lead a team of servers

• Managed CRM pipeline information and used Excel to track lead data
• Cold called potential leads and attended sales meetings with future clients

• Assisted senior account executives in managing and growing educational staffing accounts, driving a 15% increase in client satisfaction
• Used CRM tools to track client interactions and maintain accurate records of 50+ client activities per week
• Coordinated with cross-functional teams on targeted marketing campaigns, resulting in a 10% increase in client engagement
• Assisted in negotiating contracts with educational institutions and ensured alignment with client expectations

• Delivered 25+ sales presentations per week to potential customers, in person and online
• Achieved the highest weekly sales total in the summer of 2023
• Scheduled 20+ product demonstrations weekly, increasing conversions and customer referrals

• Ran a pressure-washing business, from door-to-door demonstrations to scheduling and follow-up
• Converted cold leads into paying clients through consistent phone consultations

• Balanced a full-time job with academic responsibilities
• Maintained high standards of food quality and service during busy shifts

• Served on the line and as cashier; calculated daily revenue and profit at close
• Created weekly schedules and managed stocking/inventory; trained new employees at newly opened locations

• Delivered consistent 5-star customer service in a high-volume retail environment
• Managed inventory to keep stock levels and shelf organization optimized